2026172 Systems Administrator (Help Desk) $155,000.00

Description:

Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph.

Seeking a System Administrator /Help Desk Specialist Senior to provide Tier 1-3 level support in the Herndon, VA area. The successful candidate will be a self-motivated, independent worker who can also work in, and contribute to, a team environment. The candidate will be part of a team that supports the hardware and software infrastructure for an enterprise minded organization. This position requires a broad knowledge of hardware maintenance and care, system administration, knowledge of automation technologies, and scripting. This position also requires a knowledge of security and accreditation practices and procedures and the ability to work with several enterprise resources and teams in the operation of an enterprise digitization infrastructure. Candidate must be willing to take on other duties as assigned, within the scope of the position, based on program requirements.

• Provide support to Customer automated systems via support requests
• Provide tracking and reporting of support requests open, closed, and active for Customer’s Automated Systems.
• Utilize a Customer approved support request tracking system.
• Meet Customer established goals for addressing support requests. Utilize Customer approved tracking system to provide Customer approved metrics on a weekly and monthly basis for Customer review.
• Provide response to support requests based on Customer time requirements.
• Respond to after-hour and weekend critical support requests based on prior scheduled Customer requirements
• Performance of general system administration activities: user account creation, manage access controls, implementation and review of security policy, hardware installation, driver installation, software patching, monitor activity logs, and creation of automation scripts.
• Provide technical support for applications as needed to interface with the user base.
• Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair.
• Make objective and technically sound recommendations for potential future hardware and software purchases.
• Serve as a Data Transfer Officer (DTO)
• Generate weekly, monthly, and yearly metrics reports.
• Learning, supporting, and training users on different types of digitization hardware.

Details:

Labor Category: Systems Administrator (Help Desk)
Position Level: Level 3 – Senior
Salary: Up to $155,000.00 per year
Core Hours: 9am to 4pm
Location: Herndon VA

Mandatory Requirements:

• Working knowledge of JIRA tickets.
• ServiceNow experience with incident and change management requests.
• Working knowledge of Window and Linux O/S*.
• Working knowledge on AWS Systems Administration. *
• Previous experience with public facing website administration is desired.
• Must have 6 years of relevant experience or equivalent in years’ experience which include related certifications and education equivalents.

Optional Requirements:

B4CORP Company Information

B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly skilled consultants to support the United States of America’s intelligence community and other defense organizations.  B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client’s needs.  B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive.

B4Corp’s dedication and care for its employees is reflected in our outstanding compensation and benefits package.  B4Corp’s benefits reflect the company’s policy of putting the employees first.  B4Corp’s maximum flexibility comp / makeup time policy, along with the company’s cafeteria-style benefit plan that allows employees to maximize their Benefit Dollars, reflects B4Corp’s commitment to its employees.

Compensation:

  • Outstanding Salaries

Retirement:

  • Full Vanguard 401k Plan – Featuring a full scope of investment options
    –       100% employer matched contribution up to 6% of employee’s salary
    –       Ability to max out 401k savings $57k ($63.5k if over 50)
  • Employees receive B4Corp phantom stock each year (2-year vesting period)

Insurance:

  • Medical – United Health Care (UHC) (multiple plan options)
  • Dental – United Concordia (UC) Flex Plan
  • Vision – Vision Service Plan Insurance Co (VSP) Signature Plans
  • Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week)
  • Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month)
  • Mutual of Omaha life insurance ($200,000.00)

Employee Referral Bonus:

  • Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP

Paid Time Off (PTO):

  • Seven weeks of leave per year (including ten federal holidays)
  • Flexible work schedule with comp time (with customer approval)

Tuition and Training:

  • Free CBTNuggets Online Training Account
    –       More than 200 online IT courses on a large variety of topics, including networking, security, virtualization, and the cloud
    –       Cisco, Microsoft, and Google
    –       Virtual Labs
  • Free L inux Academy Online Training Account

Internal Tracking -RK-536-06

If you would like to complete a detailed B4Corp Job application, please do so using this form:
https://b4corp.com/detailed-application/.
This form will help us find you the best position quicker.

B4Corp is an EEO and e-Verify employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender/gender identity, sexual orientation or national origin.

To apply for this job please visit b4corp.com.